Fintech Mobile App — Payments & Wallet Experience
A mobile-first fintech application designed to simplify peer-to-peer payments, wallet management, and transaction tracking while maintaining security and regulatory constraints.
UX research, user flow design, UI design, interaction design, and developer collaboration.
2023
Figma, Prototyping
Problem & Context
Users faced friction during everyday money transfers due to unclear flows, excessive steps, and lack of transparency around transaction status.
Role & Responsibilities
As a UX research, user flow design, UI design, interaction design, and developer collaboration., I led the design process entirely—from initial user research and wireframing to high-fidelity prototyping and developer handoff. My focus was on creating a scalable design system and ensuring a seamless user experience.
Research & Insights
To understand user needs, I conducted competitive analysis and user interviews. Key insights revealed that users prioritized speed, clarity, and trust. These findings guided the information architecture and visual hierarchy of the final product.
Design Iterations
The design process involved multiple iterations. Starting with low-fidelity sketches to validate flows, I moved to mid-fidelity wireframes for layout testing. Visual design decisions were driven by accessibility standards and brand identity.
Final Solution & Impact
Redesigned the payment flow with clear user paths, simplified inputs, and real-time feedback to reduce cognitive load and improve transaction confidence.
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