AI Chatbot: Your Health Buddy
MediAssist — 24/7 AI Healthcare Support
An AI-powered healthcare assistant providing instant symptom checking, medical guidance, and appointment scheduling — 24/7.
Project Gallery
3 screens — click to expandRole
Product Designer
Year
2024
Tools
Figma, OpenAI API, React Native
Category
Healthcare
The Challenge
High demand on healthcare systems creates delays in patient support. People with urgent but non-emergency concerns had no reliable, immediate guide — leading to unnecessary ER visits and underuse of appropriate resources.
My Role
Designed the full product: onboarding, AI conversation UI, symptom checker, appointment booking, medication reminders, and the handoff to human support.
What I Found
Interviews with 10 patients revealed a key behavioural pattern: people searched symptoms on Google before calling a doctor, but mistrusted the results
They wanted a trusted, conversational guide — not bare search results
The Solution
Built 'MediAssist' around a conversational AI interface with quick-suggestion chips for common symptoms, clear escalation to human doctors, and seamless appointment scheduling — all in one app.
Streamlined Patient Assistance
Instant AI & Human Support
24/7
Healthcare Access
Symptom Checking Flow
