AI Chatbot: Your Health Buddy
MediAssist — 24/7 AI Healthcare Support
An AI-powered healthcare assistant providing instant symptom checking, medical guidance, and appointment scheduling — 24/7.
Design walkthroughFinal screens
3 screens · click to expandProblem & context
The challenge
High demand on healthcare systems creates delays in patient support. People with urgent but non-emergency concerns had no reliable, immediate guide — leading to unnecessary ER visits and underuse of appropriate resources.
Role & responsibilities
What I owned
Designed the full product: onboarding, AI conversation UI, symptom checker, appointment booking, medication reminders, and the handoff to human support.
Research & insights
What I found
Interviews with 10 patients revealed a key behavioural pattern: people searched symptoms on Google before calling a doctor, but mistrusted the results
They wanted a trusted, conversational guide — not bare search results
Outcome & impact
The solution
Built 'MediAssist' around a conversational AI interface with quick-suggestion chips for common symptoms, clear escalation to human doctors, and seamless appointment scheduling — all in one app.
Streamlined Patient Assistance
Instant AI & Human Support
24/7
Healthcare Access
Symptom Checking Flow
More work
Keep exploring
Next case study
Job Portal: AI Career Matchmaker
JobNow — Smart Hiring & Career Growth