Flight Ticket Booking App
UI/UX Case Study
A comprehensive UI/UX case study for a flight ticket booking application, streamlining flight discovery, seat selection, and checkout.
Project Gallery
3 screens — click to expandRole
User Flow Design, UI Design, Interaction Patterns, Developer Handoff
Year
2024
Tools
Figma, Miro, Illustrator
Category
Travel / Booking
The Challenge
Users needed a faster way to search flights, compare prices, and manage bookings — but existing solutions often had cluttered interfaces, hidden fees, and complex multi-step checkouts.
My Role
End-to-end UX from flight discovery flows to boarding pass management. Designed the search funnel, interactive seat selection, digital boarding pass system, and developer handoff docs.
What I Found
Competitive analysis of 6 flight booking apps
Key insight: users abandon at payment when uncertainty strikes — hidden baggage fees, unclear pricing, poor confirmation feedback
Checkout clarity was the biggest opportunity
The Solution
Streamlined a unified booking flow with clear flight details, transparent pricing, secure payment, and instant digital boarding pass delivery. A seamless app for the full travel experience.
Streamlined search flow
Transparent pricing experience
Digital boarding pass access
