Flight Ticket Booking App
UI/UX Case Study
A comprehensive UI/UX case study for a flight ticket booking application, streamlining flight discovery, seat selection, and checkout.
Final screens
3 screens · click to expandProblem & context
The challenge
Users needed a faster way to search flights, compare prices, and manage bookings — but existing solutions often had cluttered interfaces, hidden fees, and complex multi-step checkouts.
Role & responsibilities
What I owned
End-to-end UX from flight discovery flows to boarding pass management. Designed the search funnel, interactive seat selection, digital boarding pass system, and developer handoff docs.
Research & insights
What I found
Competitive analysis of 6 flight booking apps
Key insight: users abandon at payment when uncertainty strikes — hidden baggage fees, unclear pricing, poor confirmation feedback
Checkout clarity was the biggest opportunity
Outcome & impact
The solution
Streamlined a unified booking flow with clear flight details, transparent pricing, secure payment, and instant digital boarding pass delivery. A seamless app for the full travel experience.
Streamlined search flow
Transparent pricing experience
Digital boarding pass access
More work
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