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Events / BookingEventsBookingMobile App

Event & Ticket Booking App

Discover Events. Book Instantly.

A mobile app for discovering events, booking tickets, and managing digital passes — all without switching platforms.

Role

User Flow Design, UI Design, Interaction Patterns, Developer Handoff

Year

2024

Tools

Figma, Miro, Illustrator

Category

Events / Booking

Event & Ticket Booking App

Project Gallery

3 screens — click to expand
01
Problem & Context

The Challenge

Users needed a faster way to browse events, secure tickets, and manage bookings — but existing solutions required jumping between discovery, payment, and management in separate apps.

02
Role & Responsibilities

My Role

End-to-end UX from discovery flows to ticket management. Designed the booking funnel, seat selection, digital pass system, and developer handoff docs.

User ResearchUser FlowsWireframingUI DesignPrototypingDev Handoff
03
Research & Insights

What I Found

01

Competitive analysis of 6 event apps

02

Key insight: users abandon at payment when uncertainty strikes — unclear pricing, hidden fees, poor confirmation feedback

03

Checkout clarity was the biggest opportunity

04
Final Solution & Impact

The Solution

Streamlined a 4-screen booking flow with clear event details, transparent pricing, secure payment, and instant digital ticket delivery. A unified app for the full event lifecycle.

Streamlined browsing flow

Secure payment experience

Digital ticket access

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