Back to WorkCase Study · 18
E-CommerceE-CommerceWeb DesignApp

Grocery E-Commerce Platform

Seamless Online Shopping

A comprehensive grocery e-commerce platform enhancing the online shopping experience with smart inventory, fast checkout, and personalized recommendations.

Grocery E-Commerce Platform video thumbnail
Design Walkthrough

Role

Product Designer

Year

2024

Tools

Figma, Prototyping

Category

E-Commerce

01
Problem & Context

The Challenge

Shoppers found online grocery platforms clunky, with poor search functionality and tedious checkout processes leading to high cart abandonment rates.

02
Role & Responsibilities

My Role

Led the redesign of the core shopping experience, focusing on product discovery, cart management, and a streamlined checkout flow.

UX StrategyE-Commerce UXUI DesignInteraction Design
03
Research & Insights

What I Found

01

Analyzed cart abandonment data which revealed a 60% drop-off during the multi-step checkout

02

Users also reported difficulty finding specific staple items quickly

04
Final Solution & Impact

The Solution

Introduced a one-page checkout, predictive search, and personalized re-order lists based on past purchases, drastically reducing the time needed to complete a weekly shop.

Reduced cart abandonment

Faster checkout times

Improved product discovery

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