TransactOS
Unified B2B Operations Dashboard
A B2B SaaS dashboard that unifies user identity, inventory, and transaction management for ops, admin, and finance teams — all in one role-aware space.
Problem & context
The challenge
Operations teams, finance managers, and admins don't share the same tools or language. Inventory lives in one system, transactions in another, user access somewhere else entirely. This fragmentation causes errors, delays, and critical blind spots in day-to-day operations.
Role & responsibilities
What I owned
I led end-to-end product design — from stakeholder interviews and information architecture, through user flow mapping, wireframing, and final high-fidelity UI. I also built the front-end prototype for live validation with enterprise users.
Research & insights
What I found
Interviewed 8 ops, admin and finance professionals across 3 companies
Key finding: 100% switched between 3+ tools daily
Pain points centred on context-switching and lack of cross-module visibility — neither a UX nor a data problem, but a structural architecture problem
Outcome & impact
The solution
Designed TransactOS as an OS-level dashboard where identity, inventory, and transactions exist in the same linked, live, role-aware space. Every module communicates. Every role sees only what it needs to act effectively.
Unified identity layer
Zero-friction transaction flow
Scalable module architecture
Role-based access UX
More work
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